Privacy policy
This is the Privacy Policy of klaar prims glass & craft, established at Grote Markt 45F, B-2260 Westerlo (Belgium), and with C.B.E number 0700.124.917.
Please read this Privacy Policy carefully, because it contains essential information about how your personal data are processed.
By using the website, accessible via the following address klaar-prims.myshopify.com (hereinafter: “the Website”); by contacting us by mail/phone, by subscribing to our newsletter, you declare that you have read this Privacy Policy and that you expressly agree to its content as well as to the processing itself.
On the basis of this Privacy Policy, the Company complies with the European Regulation 2016/679 of 27 April 2016 on the protection of personal data.
1. Which personal data do we process?
“Processing of personal data” means: any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
If you contact us (e.g. by e-mail, telephone, contact form,...) we will process the personal data that you provide yourself.
In case of a purchase (via our webshop or by mail), we will process the following personal data: your name and/or name of your company, e-mailadress, invoice details (address, VAT-number,…), shipping address.
We may also process your personal data through cookies. Please check our Cookie Policy to know more about how we use cookies.
2. Why do we process your personal data and on which legal basis?
In case you contact us (e.g. by e-mail, telephone, contact form, ...) we will process your personal data in order to be able to respond to your request based on your consent or based on our legitimate interest in case of business development.
In case of a purchase, we process your personal data to send you the purchased products based on the execution of an agreement requested by you.
Finally, we may also process your personal data for direct marketing purposes, provided you have given additional explicit consent or “opt-in” for this. You can withdraw your consent at any time, without motivation and free of charge, by clicking on the unsubscribe link provided for this purpose at the bottom of every promotional e-mail message.
You are not obliged to disclose your personal data, but you must understand that the provision of certain services or products is impossible if you refuse processing.
3. How do we protect your personal data?
We have taken sufficient technical and organizational measures to guarantee the safe processing of your personal data. These measures correspond to the nature of the personal data and are proportionate to the possible seriousness of the risk. The risk of accidental or unauthorized destruction, loss, alteration or access to and any other unauthorized processing of the data is minimized.
Unfortunately, no risk can be completely avoided. If unauthorized access is obtained to our IT systems, we will immediately take all possible measures to minimize damage to and / or theft of the data and to inform the parties involved.
4. Transfer or selling of personal data
We will not sell your personal data, nor rent, distribute or make commercially available to third parties, except as described in this Privacy Policy, or on the basis of a legal obligation, in case of your prior and explicit consent or in case of the execution of the agreement between you and us.
Your personal data will be initially processed in Ireland and then will be transferred outside of Europe for storage and further processing, including to Canada and the United States. For more information on how data transfers comply with the GDPR, see Shopify’s GDPR Whitepaper.
In certain cases, it may happen that we must disclose your personal data on the basis of a court order or to comply with other mandatory laws or regulations. We will make reasonable efforts to inform you about this in advance, unless this would be subject to legal restrictions.
In the event of a full or partial reorganization or transfer of activities whereby we reorganize, transfer, discontinue or if we go bankrupt, this may mean that your personal data is transferred to new entities or third parties that fully control the business activities of the Company or partially take over. We will make reasonable efforts to notify you in advance of the fact that we are disclosing your personal data to these third parties, but you also acknowledge that this is not technically or commercially feasible under all circumstances.
5. Duration of the processing
In general, your personal data are stored and processed for a period that is necessary in function of the purposes of the processing and in function of the relationship between us and you.
However, all purchase-related personal data will be stored for a period of 5 years after the last purchase.
6. Your rights as data subject
a. As a data subject you have the following rights:
- Access right and right to obtain a copy.
You have the right to freely obtain at any moment access to your personal data, as well as to be informed about the purpose of the processing by us.
- Right to correct, delete and limit:
You have the choice to share your personal data with us. You also have the right to request us to correct, delete or complement your personal data. You acknowledge that a refusal to share data or a request to delete these data will make the delivery of certain services and/or products impossible.
You can also request the processing of your personal data to be limited.
- Right to object:
You have the right to object to the processing of your personal data when you have serious and legitimate reasons to do so.
You also have the right to object to the use of your personal data for purposes of direct marketing. In such case specific reasoning will not be requested.
- Right to data portability:
You have the right to obtain your personal data which is processed by us in a structured, usual form, readable by machines and/or to transfer this data to another data controller.
- Right to withdraw consent
When the processing is based on prior consent you have the right to withdraw this consent.
b. How to exercise your rights?
You can exercise your rights by contacting us by e-mail sales@klaarprims.be or through the link ‘Contact us’ on the Website, with inclusion of a copy of the recto-side of your ID (please make your national registration number invisible).
c. Automated decisions and profiling:
The processing of your personal data does not include profiling, nor shall you be subjected to automated decisions.
d. Right to file a complaint:
You have the right to file a complaint with the Belgian Data Protection Authority, Drukpersstraat 35, 1000 Brussels, Tel +32 (0)2 274 48 00, Fax +32 (0)2 274 48 35, e-mail: contact@apd-gba.be. This does not affect a provision before the civil court.
7. Cookies
A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.
We use the following cookies to optimize your experience on our Site and to provide our services.
Cookies Necessary for the Functioning of the Store
| Name | Function |
|---|---|
| _ab | Used in connection with access to admin. |
| _secure_session_id | Used in connection with navigation through a storefront. |
| cart | Used in connection with shopping cart. |
| cart_sig | Used in connection with checkout. |
| cart_ts | Used in connection with checkout. |
| cart_currency | Used in connection with checkout. |
| checkout_token | Used in connection with checkout. |
| keep_alive | Used when international domain redirection is enabled to determine if a request is the first one of a session. |
| localization | Used to localize the cart to the correct country. |
| secret | Used in connection with checkout. |
| secure_customer_sig | Used in connection with customer login. |
| storefront_digest | Used in connection with customer login. |
| _shopify_u | Used to facilitate updating customer account information. |
| __cf_bm | Used to play Vimeo video |
| cookiesjsr | This cookie registers whether or not a visitor has given permission to place cookies. |
| _cmp_a | Used for managing customer privacy settings. |
Reporting and Analytics
| Name | Function |
|---|---|
| _tracking_consent | Tracking preferences. |
| _landing_page | Track landing pages |
| _orig_referrer | Track landing pages |
| _s | Shopify analytics. |
| _shopify_s | Shopify analytics. |
| _shopify_sa_p | Shopify analytics relating to marketing & referrals. |
| _shopify_sa_t | Shopify analytics relating to marketing & referrals. |
| _shopify_y | Shopify analytics. |
| _y | Shopify analytics. |
| _ga_M1JWVR3HRM | Google Analytics cookie used to throttle the request rate - limiting the collection of data on high traffic sites. |
| _ga_NVT2ELJDTD | Google Analytics cookie used to throttle the request rate - limiting the collection of data on high traffic sites. |
| _ga | Google Analytics cookie which is used to identify users by a unique “Client ID”, as a randomly generated number. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports. |
| __atuvs | Ensures that the updates counter is displayed to the user if a page is shared with the social sharing service AddThis. |
| __atuvc | This cookie is associated with the AddThis social sharing widget which is commonly embedded in websites to enable visitors to share content with a range of networking and sharing platforms. It stores an updated page share count. |
| uvc | Tracks how often a user interacts with AddThis. |
| loc | Stores the visitors geolocation to record location of sharer (AddThis). |
| _fbp | Used by Facebook to deliver advertising. The cookie contains an encrypted Facebook user ID and browser ID. It will receive information from this website to better target and optimise advertising. |
| m_pixel_ratio | Through the use of this cookie, Facebook is able to improve the experience offered to users based on their device settings. |
| _cfuvid | Used by Cloudflare for security and identifying trusted traffic. |
| vuid | Used by Vimeo to track video views and user interactions. |
The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.
You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.
Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as www.allaboutcookies.org.
Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioural Advertising” section above.
Do Not Track
Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.
8. Changes
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
9. Contact
In case of questions on this Privacy Policy you can contact us by mail sales@klaarprims.be
Version: version 1.0 – 01/09/2025